Aflo

Privacy Policy

Last Updated: February 4, 2026

1. Introduction

Aflo ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in our services, or contact us. This information may include:

  • Name and contact information (email address, phone number)
  • Account credentials
  • Payment information
  • Dining and entertainment preferences
  • Reservation history and booking preferences

Usage Data

We automatically collect certain information when you visit, use, or navigate our Service. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service
  • Process and complete restaurant and entertainment bookings on your behalf
  • Facilitate account creation and authentication
  • Send you administrative information, such as booking confirmations and updates
  • Respond to your inquiries and provide customer support
  • Protect our Service and users from fraudulent or unauthorized activity
  • Analyze usage patterns to improve our Service and user experience
  • Personalize recommendations based on your preferences
  • Comply with legal obligations

4. Information Sharing

We may process or share your data based on the following legal grounds:

  • Consent: We may process your data if you have given us specific consent for a particular purpose.
  • Legitimate Interests: We may process your data when reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: We may process your personal information to fulfill our contractual obligations to you, including completing bookings.
  • Legal Obligations: We may disclose your information where required to comply with applicable laws or respond to legal process.
  • Third-Party Service Providers: We may share your information with booking platforms (such as Resy, OpenTable, and others) to complete reservations on your behalf.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict the processing of your personal information
  • Request portability of your personal information
  • Withdraw consent where we rely on consent to process your information

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Email: support@aflo.ai

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